This guide is designed to give sellers a practical understanding of the topic before they make marketplace or business decisions. Requirements and platform policies can change, so current official marketplace information should always be checked for time-sensitive details.
Start with marketplace and region
Confirm that the offer relates to the marketplace and country you actually need. Regional differences can affect account information, payouts, policies and operations.
Confirm the account type
Understand whether the option is described as individual or business and what information is included with that option.
Treat limits as current information
A current known selling limit is not a permanent promise. Marketplace systems can change limits and eligibility.
Understand exactly what is included
The listing should clearly describe the service, delivery process, included information, support and customer responsibilities.
Read support and refund terms
Know how support requests are handled and what happens if the delivered service materially differs from its description.
Avoid unrealistic promises
Guaranteed approval, permanent safety, guaranteed sales and guaranteed future limits are warning signs because the marketplace controls those outcomes.
Protect sensitive information
Do not share unnecessary identity, payment or security information. Use secure channels for information that is legitimately required.
Keep a record
Save the agreed specifications and support communications so both sides have a clear record of the transaction.
15-point worksheet
Record marketplace, region, account type, current known limit, date checked, included information, delivery, support, refund terms, customer responsibilities, recovery/security details, price, documentation, excluded guarantees and unresolved questions.
Questions before paying
Ask exactly what is delivered, which specifications are current versus historical, how discrepancies are handled and which outcomes depend on the marketplace.
Red flags
Be cautious with vague descriptions, unnecessary sensitive-data requests, fabricated documents, guaranteed marketplace outcomes or missing support/refund terms.
After delivery
Verify delivery against the written specification, secure authorized access, update internal records and report material discrepancies promptly.
Related resources
Compare the eBay seller guide and Amazon seller guide.